FRIDA LAS VEGAS WEBSITE TERMS OF USE
This website is owned and operated by Stavroula Stephanie Adameitis trading as Frida Las Vegas (ABN 20 943 475 263) (We, Us, Our, Frida Las Vegas).
By accessing, viewing or placing an order for an item on our website, you agree to our website terms of use (Website Terms of Use).
You should review our Website Terms of Use and immediately cease using our website if you do not agree to our Website Terms of Use.
These Website Terms of Use were last updated on 20 November 2024. We may update our Website Terms of Use from time to time and will post any revised terms on this webpage.
We value your satisfaction and are here to assist you with any online shop-related inquiries or issues. If you have questions or need assistance, you can reach our customer support team via email at ciao@fridalasvegas.com.
1. Collection Notice
We collect personal information about you when you access, view, purchase or use the content, material, products or services on or through our website, in order to respond to your enquiries, activate your request to subscribe to our database to receive news about Frida Las Vegas and to provide you with other services that we provide.
By providing your personal information to us, you consent to the collection, use, storage and disclosure of that information as described in these Website Terms of Use.
2. Additional terms and conditions
For certain services or activities relating to Frida Las Vegas additional terms and conditions may apply. For example, your engagement of Frida Las Vegas for bespoke design services is subject to the terms of our Design Commission Agreement. Also, if you access information about Frida Las Vegas on a social media platform, you need to agree to the relevant terms and conditions of that platform. In case of any inconsistency between such terms and conditions and these Website Terms of Use, those terms and conditions will prevail.
3. Accuracy, completeness and timeliness of information
The information on our website is not comprehensive and is intended to provide a summary of the subject matter covered. While we use all reasonable attempts to ensure the accuracy and completeness of the information on our website, to the extent permitted by law, including the Australian Consumer Law in Schedule 2 of the Competition and Consumer Act 2010 (Australian Consumer Law), we make no warranty regarding the information on this website. You should not rely upon the content of any such information as a basis for making any decisions about the purchase of an artwork or otherwise. You should monitor any changes to the information contained on this website.
We are not liable to you or anyone else if interference with or damage to your internet or computer systems occurs in connection with the use of this website or a linked website. You must take your own precautions to ensure that whatever you select for your use from our website is free of viruses or anything else (such as worms or Trojan horses) that may interfere with or damage the operations of your computer systems.
We may, from time to time and without notice, change or add to the website (including these Website Terms of Use) or the information or services presented or described in it. However, we do not undertake to keep the website updated. We are not liable to you or anyone else if errors occur in the information on the website or if that information is not up-to-date.
4. Linked Sites
Our website may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we do not endorse and are not responsible for the content on those linked websites and have no control over or rights in those linked websites.
5. Our Intellectual Property Rights
Unless otherwise indicated in these Website Terms or otherwise, we own or licence from third parties all rights, title and interest (including copyright, designs, patents, trade marks and other intellectual property rights) in our website and in all of the material (including all logos, text, images, graphics, video, audio, software and artworks) on our website (Content).
Your use of our website and any Content does not grant or transfer any rights, title or interest to you in relation to our website or the Content. However, we do grant you a licence to access the website and view the Content in accordance with these General Terms and, where applicable, as expressly authorised in writing by us.
Any reproduction or redistribution of our website or the Content is prohibited and may result in civil and criminal penalties. In addition, you must not copy the Content to any other server, location or support for publication, reproduction or distribution is expressly prohibited.
All other use, copying or reproduction of our website, the Content or any part thereof is prohibited, except to the extent permitted by law.
To make a copyright reproduction request regarding material on our website, please contact us at ciao@fridalasvegas.com.
6. Indigenous Cultural and Intellectual Property Rights
Frida Las Vegas respects the Indigenous Cultural and Intellectual Property Rights (ICIP) held by First Nations peoples. You acknowledge that ownership of any ICIP on this website remains with the traditional owners or custodians of the ICIP.
7. No Use Without Permission
You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any Content on this website.
Unless expressly authorised in writing by us, or to the extent permitted by law, including the Copyright Act 1968 (Cth) (Copyright Act), you may not use this website, or any of its Content to further any commercial or non-commercial purpose, including any advertising or advertising revenue generation activity on your own website or any use, copying or publishing of the Content on a social media platform.
8. No Text or Data Mining, or Web Scraping
You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our Site or any services provided via, or in relation to, this website. This includes using (or permitting, authorising or attempting the use of):
· Any crawler, scraper, script, browser extension, offline reader, robot, bot, spider, or other automated means device, program, tool, algorithm, code, process, interface or methodology not authorised by us to access the Site, extract data, interfere with, modify the rendering of this website’s pages, obtain, copy, monitor or republish any portion of the Site or any data, content, information or services accessed via the same.
· Any automated analytical technique aimed at analysing text and data in digital form to generate information which includes but is not limited to patterns, trends and correlations.
This clause shall apply to the maximum extent permissible under applicable law.
9. Online Shop Prices
All prices on our online shop are in Australian Dollars and include GST. The prices indicated on our online shop may change at any time without advance notice to you. The amount charged to you for purchasing an item on our online shop will be the price listed on our online shop at the time your order is placed.
We reserve the right to modify or discontinue any item from our online shop without notice to you at any time. We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of any item.
10. Online Shop Payments
You may pay for items from our online shop by PayPal, credit card or such other method of payment as provided at checkout. Where you use a credit card, you warrant that you have the necessary rights and authority to use that credit card. You authorise us to automatically charge the credit card provided for any and all payment balances owed and agree to keep all billing information current at all times.
When making payments to us, you warrant that you have read the terms and conditions of any third-party payment gateway provider or credit card provider which are available on their respective websites.
Where you fail to make payment or payment is declined for any reason, we may revoke your right to purchase an item from our online shop or use our website for any reason.
11. Online Shop Cancelled Orders
We reserve the right to cancel any order made on our online shop and provide a full refund if an item has been discontinued or we do not have the stock available.
We also reserve the right to cancel any order made on our online shop where we suspect that there is fraud or other types of illegal or unauthorised activity.
12. Online Shop order Pick Up and Shipping
It is important that you check your delivery details before completing your order on our online shop. If any errors occur or issues arise, then you agree to report this to us immediately so that we can investigate.
Picking up your order
We offer an order pick up service from Studio Frida, located Shop 110 Adelaide Arcade, 112/118 Grenfell Street (between Grenfell Street & Rundle Mall), Adelaide SA 5000. Our studio is open by appointment on Mondays - Fridays from 9am - 5pm. We will send you an email after you have made a click & collect purchase to arrange a collection time.
Shipping your order
We ship within Australia and internationally. Where you opt to have your order delivered to you, your order will be dispatched and posted within 3 business days for domestic and international orders. Please note that the delivery times specified are approximate and as provided by the carrier. We cannot guarantee these delivery times.
Standard shipping
Standard shipping items are sent via Australia Post. The cost of standard shipping will depend on the weight of the order. Standard shipping will take 3 - 5 business days from the dispatch date, depending on the delivery location.
Express shipping
Express shipping items are sent via Australia Post. The cost of express shipping will depend on the weight of the order. Express shipping will take 1-2 days from the dispatch date, depending on the delivery location.
International shipping
International shipping parcels are sent via Australia Post. The cost of international shipping will depend on the weight and destination of the order. International shipping will take 15 - 20 business days from the dispatch date.
For international shipments, please be aware that customs regulations, duties, taxes, and fees may apply. These charges are determined by the destination country's customs authorities and are the responsibility of the recipient. It is essential to comply with all customs requirements to ensure smooth delivery and avoid any delays or additional charges.
Please note that we are unable to influence or predict the amount charged for customs duties or taxes. We recommend contacting your local customs office for more information regarding applicable charges for your specific order.
Signature on delivery
Australia Post Express Post service will requires a signature on delivery, unless you provide an authority to leave unattended. Where such an authority, you do so at your own risk.
Tracking and confirmation
To keep you informed about your shipment's progress, we provide tracking numbers or tracking links for all orders. Once your order has been dispatched, you will receive a shipping confirmation email containing the tracking details. You can use this information to track your package through our website or the carrier's tracking system.
Please note that it may take a short period for the tracking information to become available after the shipment has been processed.
Lost or damaged packages
While we take great care to ensure your package reaches you in perfect condition, unfortunate incidents beyond our control may occur during transit. In the event that your package is lost or damaged, please contact within 10 business days of the expected delivery date. We will initiate an investigation and work towards a resolution, which may include a replacement, refund, or insurance claim in accordance with our Returns and Refunds terms below.
Using a work address
If you are providing a work address, please always include the level (if a multi storey building) and the name of the company as the shipping provider will return to sender if you do not make these details clear.
Please note that the delivery times specified are approximate and as provided by the shipping provider. We cannot guarantee these delivery times.
13. Returns and Refunds
To the extent permitted by law, including the Australian Consumer Law, items purchased from our online shop are non-returnable and non-refundable for change of mind. In addition, all sales items or discounted items are final unless an item is proven to be damaged or faulty.
Timeframes for initiating a return
You agree to let us know within 4 business days days of picking the item/s up from us or receiving the item/s by post. We will arrange for the damaged or faulty item/s to be returned to us and you can let us know whether you would like us to either send a replacement to you; or provide you with a refund.
How to return items
To return an incorrect, faulty or damaged item, please follow the simple steps below:
Let us know the issue and that you would like to arrange an item return.
Pack and seal the item/s in their original packaging and post them back to us at PO Box 3102 Rundle Mall SA 5000.
We will inspect the item and conduct a quality control check to make sure the item hasn’t been worn or used
If the item has not been used, we will organise a refund or replacement, depending on the option you have selected. Note that replacement delivery timeframes are subject to item availability.
We recommend that you return the incorrect, faulty or damaged item via Registered Post. Frida Las Vegas will not be responsible for parcels lost or damaged in transit if you choose not to return by Registered Post.
Return shipping costs may apply in certain cases. You will be notified of any applicable fees or costs during the return process.
We are more than happy to refund postage costs to return an item where the return is required due to our error, for example, if the item is damaged or faulty, or if we sent you the wrong item.
14. Online Shop Warranties and Disclaimers
If an item you have purchased from our online shop is handmade, you acknowledge that due to the nature of handmade products, what you receive may differ somewhat from the images that appear on the online shop. By proceeding with your purchase, you acknowledge that these images are provided for illustrative purposes only.
Once purchased item/s from our online shop have been delivered to your delivery address, we take no responsibility for any damage or theft that may occur. If you will not be present to accept delivery of your item/s, or feel that your address is unsafe to leave a parcel unattended, we recommend sending your order to a work address.
In Australia, our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Website Terms of Use purports to modify or exclude the conditions, warranties and undertakings, and other legal rights, under the Competition and Consumer Act and other laws. All other warranties or conditions which are not guaranteed by the Australian Consumer Law or the Competition and Consumer Regulation 2010, are expressly excluded where permitted, including liability for incidental or consequential damages caused by breach of any express or implied warranty or condition.
We reserve the right to restrict, suspend or terminate without notice your access to our online shop and/or website at any time without notice and we will not be responsible for any loss, cost, damage or liability that may arise as a result.
15. Online Shop Liability
You agree to only use items you have purchased from our online shop for their intended purpose and in accordance with any guidelines or directions (Guidelines) as set out on the packaging or accompanying instructions. Any use of the items by you outside of these Guidelines is at your own risk and you assume full responsibility for any loss or damage arising from such use.
To the maximum extent permitted by law, including the Australian Consumer Law, the Competition and Consumer Regulation 2010 and the Copyright Act, in no event shall we be liable for any direct and indirect loss, damage or expense – irrespective of the way it occurs – which may be suffered due to your use of our online shop; the inaccessibility of our online shop; the fact that certain information or materials contained on our online shop or that we otherwise share with you are incorrect, incomplete or not up-to-date; or the item/s you have purchased being unsuitable, unreliable, incomplete, insecure, inaccurate or unfit for any particular purpose.
16. Unacceptable Activity
You must not do any act that we would deem to be inappropriate, is unlawful or is prohibited by any laws applicable to our website, including but not limited to:
· Any act that would constitute a breach of either the privacy (including uploading private or personal information without an individual's consent) or any other of the legal rights of individuals;
· Using this website to defame or libel us, our employees or other individuals;
· Uploading files that contain viruses that may cause damage to our property or the property of other individuals;
· Posting or transmitting to this website any non-authorised material including, but not limited to, material that is, in our opinion, likely to cause annoyance, or which is defamatory, racist, obscene, threatening, pornographic or otherwise or which is detrimental to or in violation of our systems or a third party's systems or network security.
If we allow you to post any information or other material to our website, we have the right to take down this information at our sole discretion and without notice.
17. Warranties and Disclaimers
To the maximum extent permitted by law, including the Australian Consumer Law and the Copyright Act, we make no warranties or representations about this website or the Content, including warranties or representations that this website and the Content will be complete, accurate or up-to-date, that access to the website will be uninterrupted or error-free or free from viruses, that this website will be secure or that the Content does not infringe on the copyright or moral rights of any third party.
We reserve the right to restrict, suspend or terminate without notice your access to this website and/or any Content at any time without notice and we will not be responsible for any loss, cost, damage or liability that may arise as a result.
18. Liability
To the maximum extent permitted by law, including the Australian Consumer Law and the Copyright Act, in no event shall we be liable for any direct and indirect loss, damage or expense – irrespective of the manner in which it occurs – which may be suffered due to:
· Your use of this website or the Content on this website;
· The inaccessibility of this website or our related services;
· The fact that certain information or materials contained on this website or that we otherwise share with you are incorrect, incomplete or not up-to-date.
19. Disputes
Any disputes or disagreements related to our website, returns, refunds and shipping will be resolved through negotiation or mediation and in accordance with these Website Terms of Use. In the event of an unresolved dispute, you and/or we may seek resolution through arbitration facilitated by the Australian Centre for International Commercial Arbitration.
20. Jurisdiction and governing law
Your use of this online shop and these Website Terms of Use are governed by the law of South Australia and you submit to the non-exclusive jurisdiction of the courts exercising jurisdiction in South Australia.
Effective From: 20 November 2024
Last Updated: 1 December 2025